Product & Service Warranties

Our Promise to You

Warranty for Shower Doors & Enclosures

All shower door hardware carries 2-Year warranty. The glass used is tempered glass and is sourced mainly from local manufacturers. Installed as part of an indoor shower enclosure and regularly maintained according to Rahul Glass recommendations according to water type, glass is warranted to the Original End-user Customer to be free from visible staining, corrosion, or discoloration under normal use for as long as the Original End-user owns the shower in the original property where the shower enclosure was installed. Liability under this Limited Warranty is limited to the replacement of Shower Glass. There is no warranty for breakage or damage arising out of it.

In most cases the glass can be cleaned with regular cleaners available on the supermarket shelves. Harsh chemicals and scrubbers should not be used. A short list of cleaning agents that should be avoided because they either damage the metal or scratch the enclosure surface includes:

  • Vinegar or vinegar based products
  • Abrasive or soft abrasive powders and liquids
  • Bleach or bleach-based cleaners
  • Steel or Teflon pads

Usual care should be taken for the glass.

We provide limited lifetime warranty on installation.

 

Warranty for Closet Organizers

Wire Shelving: All wire shelving is manufactured by ClosetMaid Corporation (a division of Emerson) and manufacturer's warranty is honoured by us. We provide a limited lifetime warranty on Installation.

If a ClosetMaid® product does not give the user complete satisfaction when installed in accordance with the manufacturer's instructions, it will be exchanged free of charge. Please note that only the unsatisfactory part in a multi-piece product will be exchanged.

Laminate Closet: We use 3/4" laminate. Laminate is being sourced from local suppliers. All the closets are designed and fabricated at our Surrey BC Facilities. The laminate is warranted against manufacturing defects. We provided 2-Year warranty on installation. The warranty is void in case of any breakage arising out of unreasonable weight on the shelves.

 

Warranty for Mirrors

All mirrors are 5mm silver backed mirrors. The warranty covers the product deficiencies only. Breakage or any cost (incidental or consequential) arising out of damage is not covered by any warranty.

Harsh chemicals and scrubbers should not be used. A short list of cleaning agents that should be avoided because they either damage the metal or scratch the enclosure surface includes:

  • Vinegar or vinegar based products
  • Abrasive or soft abrasive powders and liquids
  • Steel or Teflon pads Bleach or bleach-based cleaners


Rahul Glass Ltd.

#104, 8655 – 130 St., Surrey, BC, V3W 1V9
Tel:
Fax: (604) 592-2690
Email: askus@rahulglass.com